Frequently Asked Questions
Q: What is the price for your dog training program?
Here are my current training options:
1. Online Training – RM100/hour
Ideal for toilet training, since this requires consistent supervision at home rather than occasional visits.
I’ll guide you step by step so you avoid prolonging the issue by trying it alone.
Also suitable for pawrents who are able to put in extra practice time.
Suitability will be determined during our call.
2. Home Training – RM215/hour (within 15km of Glo Damansara) or RM250/hour (15–20km of Glo Damansara) – for one dog
Travel fees are calculated from Glo Damansara.
I do work with multi-dog households; add-on fees are negotiable if sessions are on weekdays instead of weekends.
3. Group Class – RM450 for 6 classes
Next puppy/small dog intake: 10 Oct, 6.30PM at Flowspace PJ.
Next big dog–friendly intake: 30 Nov, 8AM at Temu House (every Sunday)
Q: How many sessions until my dog is “perfect”?
Every dog is different, and my role is to teach you how to work with your dog. Because progress depends on both your dog’s learning and your consistency at home, I can’t promise a set number of sessions.
Most clients commit to once a week or once every two weeks, while practicing the homework I provide in between. I usually recommend starting with one session first to see if my approach feels right for you and your dog.
You’re also welcome to book a free consult call before committing, where we’ll talk through your goals and the best options for your situation.
Note: I don’t offer board-and-train programs. These often create a strong bond with me instead of with you, which isn’t what we want. My focus is on empowering you so your dog learns to respond directly to you.
Q: How do I sign up?
The easiest way is to WhatsApp me at 012-4887293. Since my training hours are dedicated to my current clients, I’m not always able to take calls instantly.
Here’s how the process works:
I’ll send you an intake form so I can get to know your case better.
We’ll schedule a free 30-minute consultation call (weekdays only) to align on your training goals and expectations. This helps us use your first session for actual training instead of just talking through background details.
Normally, my calls are RM100/hour, but for first-time clients this initial consultation is complimentary. Please note that consultation calls must be scheduled in advance, and due to limited availability I may not be able to accommodate same-day calls.
Most clients commit to once a week or once every two weeks, while practicing the homework I provide in between. I usually recommend starting with one session first to see if my approach feels right for you and your dog.
You’re also welcome to book a free consult call before committing, where we’ll talk through your goals and the best options for your situation.
Note: I don’t offer board-and-train programs. These often create a strong bond with me instead of with you, which isn’t what we want. My focus is on empowering you so your dog learns to respond directly to you.
Q: What behavioural problems do you cover?
I work with a wide range of behaviours, from everyday challenges to more complex issues. Some of the most common areas I help with include:
Cooperative care – Helping your dog learn to comfortably accept handling for vet visits, grooming, and other care routines, so it’s a stress-free experience for both of you.
Anxiety – Building your dog’s confidence and strengthening your bond so they feel secure at home.
Reactivity – Addressing barking, lunging, or overreacting to triggers such as other dogs, people, or noises.
Multi-dog household conflicts – Helping reduce tension and fights between dogs living under the same roof.
Complex behaviours – Tailored strategies for unique or layered challenges that don’t fit into a single category.
Toilet training & marking – Especially effective via online sessions, where I help you set up your home environment and routine for success.
Loose leash walking – Teaching you and your dog how to walk together more harmoniously without pulling.
Recall training – Building reliable response so your dog comes when called, even around distractions.
If you don’t see your dog’s specific challenge listed here, don’t worry — feel free to reach out. Chances are, I’ve worked with something similar and can help you find a strategy that fits.
Q: What do I need to prepare to be successful in training?
Success in training isn’t about how many sessions you book — it’s about consistency and teamwork. Here’s what makes the biggest difference:
Ongoing communication – Staying in touch with me between sessions so I can support you and adjust the plan as needed.
Sharing training videos – Sending me clips of your practice helps me give you specific, actionable feedback.
Practicing regularly – The real progress happens when you work on the exercises at home. My job is to guide you, but your follow-through is what helps your dog reach the end goal.
Think of me as your coach — I’ll give you the strategies, but the more you practice and communicate, the faster you and your dog will see results.
Q: What are your terms of service?
You can find my full terms of service here. Please be informed that once you’ve made payment, it means you have agreed to the terms and conditions mentioned in the Indemnity & Release Agreement
Q: How long do I use treats for?
Treats are a teaching tool, not a forever crutch. In the beginning, we use them often to help your dog understand what we want. Over time, we gradually reduce how often treats are given and replace them with real-life rewards like praise, play, or access to things your dog enjoys. The goal is for your dog to listen because they understand and trust you — not just for food.
Q: Are you a positive-reinforcement trainer?
I don’t identify strongly with training “labels,” because they can sometimes create confusion or even divide the dog training community. For example, in some circles, even using a leash or collar is considered “aversive,” which doesn’t reflect how I work.
Here’s what I focus on instead:
I do not use aversive tools such as e-collars, slip leads, choke chains, or any method that relies on pain or intimidation.
I teach consent-based communication between you and your dog, so your dog feels safe and understood.
I use incompatible behaviours (teaching your dog what to do instead of just what not to do) to create alternatives that work in real life.
I look for the root cause of behaviours, not just the surface symptom, so we can address challenges in a lasting way.
My goal is to help you and your dog build trust, confidence, and cooperation — without fear or force.
Q: What if my dog only obeys me because of the treats?
That’s a common worry, but when training is done correctly, treats don’t stay the only motivator. We use them to build reliability and confidence, then shift to other rewards that naturally fit into your lifestyle. Eventually, treats become more of a “bonus” rather than the only reason your dog listens.
Q: How much time do I need to spend on training my dog outside of the booked session?
Short, consistent practice is far more effective than long, exhausting drills. Even 5–10 minutes a day, built into your routine, can make a huge difference. What matters most is quality and consistency, not the number of hours. I’ll show you how to weave training into your daily life so it feels manageable.
Q: Can I change to someone else to handle my dog during training?
If you’re unavailable for a session, we can discuss alternatives, but I strongly recommend that you (or your primary caregiver) are the one working with your dog. Training works best when the person your dog lives with learns the skills, so the dog learns to listen to you — not just me or another handler.
Q: I don’t have time to train, can you help?
I completely understand how busy life can get. My role is to make training as practical and realistic as possible, even for tight schedules. However, dogs do need consistency to learn. If you truly can’t commit time, we can explore options — but be mindful that lasting change happens when the dog’s family is involved, not just the trainer.
Q: Why do you give free consultation phone calls?
The free consultation call is designed to set you up for success. Instead of spending your first paid session just talking, we use this call to clarify your goals, gather background details, and make sure we’re the right fit. Normally, calls are RM100/hour, but for first-time clients this 30-minute call is complimentary.
Please note: Calls are scheduled on weekdays only (weekends are reserved for training sessions), and due to limited availability, I may not be able to take calls immediately.
Q: What is your qualification?
I’m a certified dog trainer, but more importantly, I continue to learn, refine, and practice. I work with dogs experiencing reactivity, anxiety, multi-dog conflicts, and complex behaviours, and my clients see positive results. My focus is not only on training your dog, but also on teaching you the skills you need to confidently handle challenges long-term.
Q: Why should I hire you instead of a trainer that promises me results without me having to do the heavy lifting?
Quick fixes may sound tempting, but they often create short-term obedience to the trainer rather than lasting change at home. I don’t want your dog to just behave for me — I want your dog to listen to you.
Working with me means you’ll learn how to understand, guide, and connect with your dog. It’s not always the “easy” way, but it’s the way that gives you real, lasting results and a stronger bond with your dog.